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ENJOY QUALITY SERVICE AND AMENITIES IN THE HEART OF NAPA WINE COUNTRY

ENJOY QUALITY SERVICE AND AMENITIES
IN THE HEART OF NAPA WINE COUNTRY

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Jun 13
CHECK OUT
Jun 14
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Guest Service and Amenities - Hotel Napa Valley

Room Features and Amenities

Melt your worries away when you stay in one of our sophisticated rooms and suites at our hotel in Napa Valley. After a fun-filled day, rest on a supremely comfortable bed and click on an HD TV to watch your favorite show. High-speed WiFi is complimentary for you to post your favorite vineyard pics. You can wash up in a bathroom, featuring all-new plumbing with spa tubs or walk-in showers. It is integrated with historical tile and subtle Italian Verde marble accents. Housekeeping will drop by daily to clean up your room.

Property Features and Amenities

Our accommodation is the best hotel in Napa Valley; we go the extra mile to ensure our guests have the most pleasurable experience. There are over 400 Napa and Sonoma wineries within a 30-minute drive from our location. Both WiFi and self-parking are complimentary with your stay. Guests traveling for work are sure to appreciate our well-equipped business center open 24-hours a day.

Policies, Location, and Attractions

Our hotel is 100% smoking-free. Guests are not permitted to smoke on our property. There are over 50 amazing restaurants within walking distance from our hotel in Napa Valley, including Morimoto Napa, Coles Chop House, Ristorante Allegria, and Hog Island Oyster. We are also within proximity to top attractions like the Napa Valley Wine Train, St Helena, the Napa Art Walk, Castello Di Amorosa, and the Palmaz Vineyards.

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Hotel Napa Valley amenities

ADA/Accessible Features for the Overall Property

  • No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and entrance
  • Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Entrance, Registration Desk, Guest Room, and Exterior/Interior Amenities
  • Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA
  • WCAG Level 2.1 Website
  • Signs on The Property Include Braille are Easy to Read and Free From Reflective Material
  • Staff Has Access to Information About Guest Rooms
  • All doorways to and within Accessible Guest Rooms are Wheelchair Accessible
  • Registration Desk, Lobby, Guest Rooms, and Exterior/Interior Amenities are Accessible From The Public Sidewalk
  • Accessible Guest Rooms with 32 Inch Wide Openings
  • No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry
  • Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA
  • Wheelchair Accessibility Throughout Guest Room and Guest Bathroom per ADA Standards
  • Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist
  • Staff is Trained to Offer Assistance to Ensure Accessibility
  • All hallways and corridors free of any steps or abrupt vertical level changes
  • Roll-in ADA showers available
  • Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair
  • On-Site Designated Accessible Parking
  • 32 Inch Wide Openings to Common Areas
  • Key card reader positioned so persons who use wheelchairs may approach and operate the opener
  • Wheelchair Accessible per ADA Standards
  • Hotel corridors a minimum of 36” wide
  • Van Accessible Parking
  • All sidewalks and walkways free of any objects that pose a hazard to persons with low vision
  • Service Animals Allowed At No Additional Charge
  • ADA Accessible Guest Room
  • People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms
  • Accessibility Equipment for The Deaf
Policies

These are general hotel policies. Policies may vary per room type. Please check the accompanying room details accordingly.

Check in Time: 03:00 PM Check out Time: 11:00 AM Currency: USD ($)
CHILDREN AND EXTRA BED

Children of any age are welcome.  Those aged 18 and above are considered adults at this property.

PETS

Pets are allowed in specific rooms only with a small pet fee. Contact front desk for a detailed pet policy as other conditions may apply. ADA Defined Pets are welcome at no charge.

ACCEPTED PAYMENT METHODS

Visa, MasterCard, American Express, Discover, Cash. This hotel reserves the right to pre-authorize credit cards prior to arrival.

CANCELLATION POLICY

72 hours

POLICY DETAILS

We have a 72-hour Cancellation Policy on select rooms. If you wish to cancel or modify a reservation, you must do so by 72-hours or 3 days prior to your arrival date. If you cancel or modify your reservation post the expiration of the Cancellation Period or you fail to show up, a no-show charge will be levied on your credit card for one full night plus tax. Early departures are considered last-minute cancellations and are non-refundable. Holidays & special events are subject to seasonal rates. Non-refundable reservations cannot be canceled or modified - total reservation amount will be charged in case of cancellation or no-show. The hotel reserves the right to cancel your reservation

Services
GENERAL SERVICES

Our hotel in Napa Valley offers modern and cozy guestrooms with excellent amenities.  Our property also features free WiFi, and free self-parking, 24 Hour French Press Coffee Available.

SERVICES

Hotel Napa Valley offers the following services: shared lounge/TV area, concierge, fax/photocopying, tour desk, business center, express check-in/check-out, daily housekeeping.

GUEST PARKING

Self-parking is complimentary with your stay at our hotel in Napa Valley.

INTERNET

WiFi is FREE when you stay at Hotel Napa Valley.

Terms & Conditions

This property is privately owned, and the management reserves the right to refuse service to anyone. It will not be responsible for accidents or injury to guests or loss of money, jewelry, or valuables of any kind. Once checked in, no cancellations. Early check-in subject to availability. All linens are inventoried: missing or damaged linens will be charged. ADA defined service animals are welcome at this hotel and are exempt from fees. Children 17 and under stay free. Please be sure to select your guest room preference. Fees may apply. Any damages to the hotel property will be charged an additional fee upon assessment. If your reservation has been paid in advance or you elect to pay by cash, a security deposit via credit card will be required upon check-in and will be charged if damages outlined herein occur. A valid photo ID and a credit card are both required at check-in. The hotel takes a credit pre-authorization but does not accept cash deposits.